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Helplines

Many of these are voluntary agencies, some of which have insufficient resources to man their phones all week. Don’t be put off by a recorded message, be prepared to leave your contact details.

Aids
Aids Helpline (Gwent) 01633 841901
Alcohol Problems
Kaleidoscope Alcohol Service (age 18+)
Kaleidoscope – Chepstow
01291 635355
DAFS Drug and Alcohol Family Support
www.dafs-online.org.uk
01495 240824
Alcoholics Anonymous
www.alcoholics-anonymous.org.uk/
0845 769 7555
Gwent Alcohol Project (GAP)
www.gap-online.org.uk
01633 252045
Wales Drug & Alcohol Helpline
www.dan247.org.uk
0808 808 2234
Drinkline – National Alcohol Helpline
www.patient.co.uk/support/Drinkline.htm
0800 917 8282
Armed Forces – Support Helplines
Post Traumatic Stress Helpline
www.ptsdresolution.org
0845 021 7873
Forces Prayerline
www.ucb.co.uk/index.cfm?itemid=6132
0845 26 37 223
Carers’ Support Groups
Carers UK helpline
www.carersuk.org
0808 808 7777
Crossroads
www.crossroads.org.uk
in South East Wales
www.crossroads.org.uk/index.php?mid=21&sid=45&pgid=142&id=154
0845 450 0350
01495 769996
Citizens’ Advice Bureau, Chepstow
www.citizensadvice.org.uk/bureau_detail.htm?serialnumber=101021
01291 623437
The Carer’s Centre (formerly Princess Royal Trust for Carers)
www.prtcarerscentre.org.uk
0117 965 2200
Children’s Services – see also Young People’s Advice below
Childline (for any problem)
www.childline.org.uk
0800 1111
Counselling Agencies & Mental Health
Bridge Christian Counselling Centre, Newport
www.bridge-ccc.org.uk
01633 258729
MIND, Monmouthshire
www.mindmonmouthshire.org.uk
0845 766 0163
MIND, Abergavenny 01873 858275
Relate, Cardiff (Relationship/marriage problems) 029 2049 9349
Relate, Monmouth 01600 715717
Relate, Undy 01633 880960
Samaritans (24hr confidential emotional support)
www.samaritans.org
08457 90 90 90
Crime
Gwent Police – Cwmbran HQ
www.gwent.police.uk
01633 838111
Victim Support, Wales
www.victimsupport.org.uk
0845 30 30 900
Victim Support, Gwent 0845 612 1900
Victim Support, Gloucestershire 0845 456 6099
Debt Counselling
Business Debtline (for small businesses)
www.bdl.org.uk/englandandwales.asp
0800 197 6026
Christians Against Poverty
www.capuk.org
01274 760720
Consumer Credit Counselling Service
www.cccs.co.uk
0800 138 1111
National Debtline
www.nationaldebtline.co.uk
0808 808 4000
Domestic Abuse
All Wales Domestic Abuse and Sexual Violence Helpline
www.allwaleshelpline.org.uk
0808 80 10 800
Welsh Women’s Aid
www.welshwomensaid.org
0808 80 10 800
Drug Problems
FRANK
www.talktofrank.com/emergency-help
0800 77 66 00
Kaleidoscope Community Prescribing Service
www.kaleidoscopeproject.org.uk/our_services_drug_gwent.asp
01495 742314
DAFS Drug and Alcohol Family Support
www.dafs-online.org.uk
01495 240824
National Drug Helpline
www.urban75.com/Drugs/helpline.html
0800 77 66 00
NHS Choices (Drug advice and information)
www.nhs.uk/LiveWell/Drugs/Pages/Drugshome
Re-solv (This website is designed to tell you everything you need to know about solvent abuse or ‘sniffing’)
www.sniffing.org.uk
The Site (TheSite.org is the online guide to life for 16 to 25 year-olds. We provide non-judgemental support and information on everything from sex and exam stress to debt and drugs. Our straight-talking emotional support is available 24 hours a day)
www.thesite.org/drinkanddrugs
The Surgery (BBC Radio 1 programme – drug advice and information)
www.bbc.co.uk/radio1/advice/drink_drugs
Prayer Helpline
UCB Prayerline
www.lookingforgod.com
0845 456 7729
Pregnancy Crisis
(Christian centres for counselling and support for unwanted pregnancy, post-abortion or post-miscarriage)
Pavilion Centre, Abergavenny
01873 856677
Beresford Centre, Newport 01633 212320
Rape & Sexual Abuse
All Wales Domestic Abuse and Sexual Violence Helpline
www.allwaleshelpline.org.uk
0808 80 10 800
Welsh Women’s Aid
www.welshwomensaid.org
0808 80 10 800
New Pathways, Merthyr Tydfil (Counselling & Telephone helpline for victims)
www.newpathways.co.uk
01685 379310
Rape Crisis (England and Wales)
www.rapecrisis.org.uk
0808 802 9999
Social Services
Abergavenny 01873 735933
Gloucestershire 01452 426868
Women’s Aid & Domestic Abuse
Welsh Women’s Aid
www.welshwomensaid.org
0808 80 10 800
Young People’s Advice
Choices Children’s and Young People’s Service (under 18′s)
Choices Children’s and Young People’s Service
07785 928160
Childline (for any problem)
www.childline.org.uk
0800 1111
Drinkline
www.patient.co.uk/support/Drinkline.htm
0800 917 8282
Sexwise (includes advice on local family planning & Sexually transmitted infection services)
www.maketherightdecision.co.uk/html/helpline.htm
0800 282 930